1. Digital delivery only
AKIL INFO TECH PRIVATE LIMITED provides AI assistant setup and customisation services. Our services are delivered electronically. No physical products are shipped, no courier tracking is provided and no shipping fee applies.
2. Your delivery schedule
Before you accept a project, we confirm the deliverables, delivery date or milestone schedule, required inputs and payment conditions in writing. We do not accept a paid project without an agreed delivery schedule. The schedule depends on the assistant, integrations and access required.
Work starts when the agreed payment conditions are met and the information, approvals and authorised access needed for the project have been supplied. If you cannot provide a required input, we will explain the impact and agree a revised delivery date.
3. What delivery includes
Your accepted scope specifies the configuration, documentation, walkthrough or other materials included. Delivery may consist of a configured assistant in an agreed platform, configuration files, access instructions, documentation or an agreed remote handover.
We send a delivery notice to the email address you provided, identifying what has been delivered and how to access it. Please use an accurate, monitored email address and report access problems promptly.
4. Review, corrections and changes
You have 48 hours after delivery to review the work and report issues against the agreed scope. We will assess reported discrepancies and agree the appropriate correction or remedy. This does not limit mandatory rights.
The number of review rounds, if any, is specified in your quotation. New features, additional integrations or changes to an approved scope require a separate written agreement, including any effect on price and timing.
5. Delays and non-delivery
If we expect to miss an agreed delivery date, we will notify you, explain the reason and propose a revised schedule. If you do not accept a revised date for an undelivered service, contact us to discuss cancellation and a refund for the undelivered work under our Refund & Cancellation policy.
6. Third-party platforms
Access may depend on your own subscriptions, provider availability and compatible systems. AI usage, hosting and telephony fees are included only when explicitly stated in your quotation. Third-party providers operate under their own terms; we remain responsible for the setup service we have agreed to deliver.
Contact and business details
AKIL INFO TECH PRIVATE LIMITED
CIN: U62012TN2025PTC180808
Support: contact@akilinfo.tech
Billing: billing@akilinfo.tech
Telephone: +91 97884 37544 / +91 83007 47520